They responded to my email quickly and identified the problem. The setup was very easy and the items were packed well. lehenga look for wedding I think a 9 would have been about a 1/2 size too big. Love this shoe, super comfortable, but was a little big. lehenga look for wedding The heel part was too large and was coming off the foot. lehenga look for wedding But so far better than the TV sound. Delivery time was great, I tried the product just for a few seconds and it easily connected and works good with callsHowever I intend to give this as a present and Im really not impressed with the (lack of) packaging, the picture I attached is exactly how it came (in the Amazon box) yes its secure inside the case but the case could have been seperate and the headphones inside a good secure package with all the info and picture of the product on the box. I also really like the charger cable, its a flat cable so wont get tangled and from experience they are more hard wearing than the standard which was nice. lehenga look for wedding The Duet 50 are perfect for me in everyway. So based on that size and weight you can kind of figure out what size would fit you but the sizing is correct.
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