They gave me a repair price of $299, over $100 more than the headphones cost. Nothing to complain about the sound quality. men nike kobe 5 protro chaos So, the noise cancelling appears to be passive and not active DSP (Digital Signal Processing). I find the sound with these to be more true to life than most because of the way the bass sounds full and really rumbles. men nike kobe 5 protro chaos Love that it did that for me. men nike kobe 5 protro chaos Cons and/or things I wish were better:• The microphone design is great and stupid at the same time. The metallic on the sides are VERY shiny and the red and black is like a velvet material. The new ones look like they are scuffed up as well. men nike kobe 5 protro chaos There was essentially no response to my emails (confirmed by customer service rep with whom I spoke). Pretty design and cool that it glows in the dark.
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